Senseeing
The Team Discovery Platform

Walk into your next meeting with intelligence, not assumptions.

Senseeing surfaces what surveys and meetings can't: the blockers, opportunities, and value-generating ideas your team already sees, using the same discovery method the world's best product teams use with customers, applied inward.

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  • 5 objectives ranked
  • 24 hours a week in friction
  • up to 30 days added to customer time-to-value

There is a version of your team that is more efficient, more focused, more aligned.

They already know what would make them measurably more effective. It has just never existed in one place. Validated. Ranked. Ready to act on.

Why existing tools fall short

Surveys

  • General one-size-fits-all questions that don't address the team's reality.
  • People write what is safe, not what is true.
  • They know honesty comes with a price, so they give you the version of the truth they're willing to pay for.

1:1s

  • The person across the desk signs off on their next promotion.
  • Everything you hear is filtered through what is safe to say to the boss.
  • When the truth could cost a bonus, the bonus usually wins.

Town halls and team meetings

  • The first person to speak shapes the whole meeting.
  • Confident, rehearsed voices dominate.
  • Everyone else leaves with what they wanted to say still unsaid.

None of these are culture problems. They are format problems. The format decides who gets heard.

See it working

This is what your team's picture looks like.

Six real screens from one Senseeing cycle. A Customer Success team of twelve, the friction they named, and what they decided to do about it.

Customer Success Team· APR 2026 · 10 OF 12 VOICES
Overview
Voices
Patterns
Impact
Action

Voices

10 of 12 weighed in

Time impact

0
hours a week, team-wide

Top 5 priorities, ranked

1Make onboarding stick past go-live80%
2Get product issues fixed at customer speed70%
3See churn coming before the renewal conversation60%
4Make new features land where they'll be used40%
5Make recurring conversations move things forward30%

Cross-team partners

Sales
Product
Engineering
Support
HelpsMixedSlows
01

The Overview tab.

The Overview tab brings the whole picture onto one screen: the ranked priorities, the time cost of each, and the cross-team partners behind the work.

Customer Success Team· APR 2026 · 10 OF 12 VOICES
Overview
Voices
Patterns
Impact
Action
Top objectivesCollaborationToolsInsights
SalesExpand
10 voices weighed inaffects 2 objectives
HelpsMixedSlows
ProductExpand
10 voices weighed inaffects 4 objectives
EngineeringExpand
10 voices weighed inaffects 1 objective
SupportExpand
10 voices weighed inaffects 1 objective

Sales affects objectives 1 and 3. 10 of 10 voices weighed in.

02

The Collaboration tab.

The Collaboration tab structures the team’s view of every partner team into what helps and what slows the work, and recommends where to act first.

Customer Success Team· APR 2026 · 10 OF 12 VOICES
Overview
Voices
Patterns
Impact
Action
Top objectivesCollaborationToolsInsights
1

Make onboarding stick past go-live

8 of 10 voices flagged this objective
Enablers1what the team already has working
WORKING

Kickoff agenda is consistent across accounts

3 of 10 voicesnamed this as working

The standard kickoff template rolled out in Q3 2025. New CSMs ramp faster on consistent agendas. Works for kickoffs; less so for the rest of onboarding.

The top objective also names what is working. Senseeing surfaces what to protect, not only what to fix.

03

Enablers, not just problems.

The Profile names what is already working under each objective, not only what is broken.

Customer Success Team· APR 2026 · 10 OF 12 VOICES
Overview
Voices
Patterns
Impact
Action
Top objectivesCollaborationToolsInsights
Sort:by voices·by work-time value

The team works blind in other teams' systems

7 of 10 voices70%affects 3 objectives

Cross-team handoffs carry no structured context

7 of 10 voices70%affects 2 objectives

Escalation runs on relationships, not process

6 of 10 voices60%affects 3 objectives

Signal exists but has no standing forum

6 of 10 voices60%affects 3 objectives

Metrics measure activity, not outcomes

6 of 10 voices60%affects 3 objectives

Voices per objective

Obj 1
8 of 10
Obj 2
7 of 10
Obj 3
6 of 10
Obj 4
4 of 10
Obj 5
3 of 10
+
04

The Insights tab.

The Insights tab pulls the recurring comments into a handful of named patterns, with the evidence and possible next steps behind each.

Customer Success Team· APR 2026 · 10 OF 12 VOICES
Overview
Voices
Patterns
Impact
Action
PlanPrioritizeCommitAsk SenseeingBriefReport
highmediumlow
Start here
low effortmedium efforthigh effort
Low effort3

Sales-to-CS handoff template

Usage-drop alert

Medium effort3

Severity-1 lane for blocking tickets

Weekly triage call

High effort1

Shared CS and Product data layer

05

The Action tab.

The Action tab turns the team profile into doing: an effort-versus-impact call on what to start, the commitments with owners and dates, and Ask Senseeing to interrogate the team’s own data.

Customer Success Team· APR 2026 · 10 OF 12 VOICES
Overview
Voices
Patterns
Impact
Action

How this team has changed

Four cycles of discovery

Objective rank movement

#1#2#3#4#5JanFebMarAprOnboarding sticks past go-liveRank #10Product issues fixed at speedRank #2+2Churn seen before renewalRank #3+2Features land where usedRank #4-1Recurring conversations move thingsRank #5-3
Moved on

“Make recurring conversations actually move things forward” has fallen 3 places since January. No longer a top concern since the team acted on it.

Cycle 1
6/12
Cycle 2
8/12
Cycle 3
9/12
Cycle 4
10/12
06

What changed since the last cycle.

The cycle chart tracks how the team’s priorities rank across cycles, so you can see what shifted.

Every screen above is the real product, with real numbers and real voices. Click through the full cycle yourself.

Make better calls about your team. Faster.

01

Know your own reality

A team does not need a manager to run this. Even a two or three person startup can use it for the proper retrospective they never made time for: dedicated time to finally see what is actually slowing the team down, and agree on what to fix first.

02

A brief, not a feeling

"8 of 10 people named this as the biggest blocker" is a different conversation with your leadership than "my team is struggling." You walk in with evidence and advocate with it.

03

Opportunities across departments

When managers from different departments run this, opportunities that span departments surface, the kind no single team sees on its own. And the company gains a shared language for naming what matters.

04

You find out before, not after

In most orgs the team's real needs only surface when someone quits or a strategy fails. That's an expensive lesson. Senseeing makes this all actionable while there's still time.

05

They're not survey-takers. They're co-creators.

The team built and validated the picture together, so it carries the weight of everyone, not one loud voice or a manager's hunch. And it cuts through the mixed feedback a manager juggles, surfacing the few priorities the most people agree matter most.

Built to listen, designed to forget.

Listens, then asks.

Senseeing asks follow-up questions in your team's language, adapts to each person's communication style.

Speak freely. We translate.

Raw words become clean language. Same meaning, no fingerprints.

Anonymous by submission.

IP, timestamps, and names drop at submission. Each submission gets a fresh pseudonym.

Patterns, not people.

Findings emerge from multiple voices, not one. Thresholds vary per team size to ensure anonymity.

AI proposes. Humans confirm.

Patterns surface as drafts. Your team approves what becomes a finding.

Privacy by design

What Senseeing's AI never does.

No sentiment analysis. No urgency inference. No individual analytics. Pseudonyms rotate per conversation. Threshold anonymity gates mean that no single response ever gets singled out until a minimum of 3 employees agree on a finding (threshold adjusts per team size). Raw responses are deleted 48 hours after the conversation finishes. Your data does not train any AI model. The manager only sees what the team votes to surface.

We have designed the architecture to protect the people who use this in order to ensure that the results are the closest interpretation of the team's collective truth.

Is this right for you?

Where we are

We're building this with early partners.And we want your hand in shaping it.

We're building Senseeing to close the gap between what leaders assume and what teams experience. Even the best leaders decide with incomplete information, and the people who see a problem first usually stay quiet. Speaking up risks being cast as the one who complains, or sounding disrespectful to the people above you, or simply having no way to turn what you see into something leadership can act on.

Close that gap and decisions get sharper, adaptation gets faster, and the people closest to the work start shaping where it goes. We believe human experience outweighs artificial intelligence. AI's job is to carry what your people see to the people who decide, not to think for either of them. In the AI era, the teams that win are the ones that learn what their own people already know, faster than anyone else.

Join as an early partner. If you manage or are part of a team, run one free. You join as a co-creator, and your honest input shapes what we launch. Two 20-minute rounds, done individually, on your own time, across a day or a week.

Luis Oreamuno
Founder

Not ready to run one yet? Stay in the loop and we'll tell you when we open broadly.